Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery.
How do you ensure the freshness of my order?
We use temperature-controlled packaging and specialized insulation to ensure all perishable goods arrive at your doorstep in peak condition.
Where do you ship your products?
Currently, La Boîte ships to all 50 U.S. states. Please note that shipping to Alaska and Hawaii may incur additional transit time and fees.
Can I return food items if I change my mind?
For safety and hygiene reasons, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a resolution.
Do you offer subscription boxes for your gourmet products?
Yes, we offer monthly and quarterly subscription plans that allow you to discover curated selections of our finest ingredients at a discounted rate.
How can I track my delivery?
Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your package in real-time.
Are your products suitable for people with specific allergies?
Detailed allergen information is listed on each product page. Please be aware that our items are processed in a facility that also handles nuts, dairy, and gluten.