Returns & Exchanges
At La Boîte, we take pride in the quality of our artisanal ingredients; however, due to the perishable nature of our products, we offer a 30-day satisfaction guarantee for replacements or store credit.
Contact Support
Email our customer care team within 30 days of delivery with your order number and photos of the items you wish to discuss.
Quality Review
Our culinary experts will review your request to determine if the product qualifies for a replacement or a full store credit refund.
Secure Packaging
If a return is requested for non-perishable hardware, please pack the item securely in its original packaging to prevent damage during transit.
Resolution Issued
Once your claim is approved, we will process your replacement shipment or issue a digital gift card within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing